Shipping policy

Shipping Policy

Thank you for choosing forslimshop.com. Please review our shipping policies for important details on order processing, shipping methods, delivery timelines, and related inquiries.

Shipping Destinations

  • We currently only ship within the United States.

  • International shipping, including to Canada and other countries, is not available at this time.

Order Processing Time

  • Orders are typically processed within 1-3 business days after payment confirmation.

  • Orders are not processed, shipped, or delivered on weekends or U.S. federal holidays.

  • Processing time is separate from shipping and delivery time.

  • You will receive a confirmation email once your order has been successfully placed.

Estimated Delivery Time

  • Standard Shipping (U.S. Domestic): Orders are generally delivered within 5-10 business days after shipment.

  • Please note that delivery times are estimates and may vary due to factors beyond our control, including:

    • Carrier delays

    • Severe weather conditions

    • High-volume shipping periods (e.g., holidays or peak seasons)

We appreciate your understanding if there are unexpected delays.

Shipping Carriers

  • We primarily use USPS for most shipments.

  • In certain cases, depending on package size, weight, or destination, we may use alternative carriers to ensure reliable and timely delivery.

Tracking Your Order

  • Once your order has shipped, you will receive a shipping confirmation email with:

    • Your tracking number

    • A link to track your shipment in real time

  • Tracking information will remain available throughout the delivery process.

  • If you do not receive a tracking email, please check your spam or promotions folder before reaching out to us.

Lost or Delayed Packages

If your package is delayed or marked as "delivered" but you have not received it:

  1. Check with household members, neighbors, or building management (e.g., front desk or mailroom).

  2. Contact USPS directly using your tracking number for more details or to submit a missing mail inquiry.

  3. If the package is still not located, please contact us at sales@alphagiftmart.top within 7 days of the marked delivery date.

When contacting us, please include:

  • Your order number

  • Your tracking number

We will assist you in working with the carrier to investigate and provide updates.

Note: Once a package is marked as delivered by the carrier, responsibility for the package transfers to the customer unless loss is confirmed by the carrier.

Incorrect Shipping Address

  • Customers are responsible for providing accurate shipping information at checkout.

  • If an incorrect or incomplete address is provided and the package is returned to us, the customer will be responsible for any additional shipping fees required to reship the order.

  • We are not responsible for lost shipments due to incorrect addresses provided at checkout.

Contact Us

If you have any questions regarding shipping or delivery, please reach out to us at:

Email: services@fitbodybalance.com

We are happy to help and appreciate your patience and support.